Privacy Policy

Privacy Policy

This Privacy Policy explains how Spotless Spaces processes personal data when you use icebergfencewood.pics, make an inquiry, request a quote, or arrange move-in or move-out cleaning services in the Rawalpindi metropolitan area.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel

Contact for Privacy Matters

Privacy email
Privacy phone
+92 314 1045105
Mailing address
3, 25, Rawalpindi, 46000, PK
Privacy contact

Use the listed contact details for privacy questions, requests, or complaints.

Subject to legal limits, you may ask us to access, correct, update, or delete personal data we hold about you. You may also object to certain processing or request restriction in appropriate circumstances. Where consent is used as a basis for processing, you may withdraw it for future processing, without affecting prior lawful processing.

Available rights depend on the nature of the data and applicable law.

To make a privacy request, provide enough information for us to identify the relevant record and verify your identity. We may ask for additional details before acting on the request. If we cannot fully comply, we will explain the reason where permitted by law.

Requests are reviewed before action is taken to protect privacy and security.

We retain personal data for the period needed to handle inquiries, complete bookings, provide services, maintain business records, resolve disputes, and meet legal or tax obligations. When data is no longer required, we delete it or anonymize it where practical. Some records may be kept longer if needed for lawful claims, compliance checks, or internal recordkeeping.

Records are kept only for as long as needed for service, accounting, or legal purposes.

We may update this Privacy Policy from time to time to reflect changes in our data practices, website features, or legal requirements. The revised version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we may take reasonable steps to draw attention to it through the website or other suitable notice.

The policy may be revised when our practices, systems, or legal obligations change.
Data category

Data We Collect

We may collect contact details, property and access information, booking preferences, service scope details, payment-related records, and condition photos where provided. We may also process communications sent through the website or by other booking methods, along with basic technical data needed to operate the site and record service activity.

The categories collected depend on the inquiry, booking, and service stage.
Collection source

How We Collect Data

We receive data directly from you when you submit an inquiry, request a quote, arrange an appointment, or share property details. We also receive information from messages, call records, email correspondence, and form submissions. Some technical data is generated automatically when the website is used, such as device and browser information, log data, and cookie-related records.

Information is obtained from users, service communications, and site operation records.
Cookie types

Cookie Types

We may use essential cookies to support site security, page navigation, and form submission. Preference cookies may remember limited settings or choices. If analytics or similar measurement tools are used, they are intended to help us understand site usage and improve performance. Cookie categories may vary depending on the features available on the site.

Cookie use is limited to operational, preference, and basic analytics functions.
User controls

Cookie Controls

You can manage cookies through your browser settings and, where available, through on-site preference tools. If you block or delete cookies, certain features may be affected, including form handling, session continuity, and basic site performance. We do not rely on cookies to collect more information than is needed for ordinary website operation.

Browser settings may limit cookies, but some site functions may not work as intended.
01

How We Use Data

We use personal data to respond to inquiries, prepare quotes, confirm property scope and access, schedule appointments, deliver cleaning services, manage payments, maintain records, handle follow-up communication, and support website security and performance. We may also use data to meet legal, accounting, and administrative obligations, and to resolve service issues or disputes.

Processing is limited to ordinary business and service administration.
02

Service Providers and Operational Sharing

We may share personal data with trusted service providers that support website hosting, communications, recordkeeping, payment processing, or similar operational functions. We may also share information with contractors involved in scheduling or service delivery where needed to complete a booking. These parties are expected to use the data only for the agreed purpose and to handle it with appropriate confidentiality.

Service providers receive only the information needed to perform their tasks.
03

Legal Disclosure

We may disclose personal data where required to comply with law, lawful requests, court orders, or other binding legal obligations. We may also share information when needed to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of our business, customers, or others.

Legal disclosure is limited to what is necessary and proportionate.